Privacy Policy

Helena’s Artisan Boutique (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.helenasartisan.com or purchase from us online, including through third-party marketplaces like Etsy.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

We may collect the following types of personal information:

• Contact Information — name, email address, phone number, shipping/billing address
   
• Payment Information — credit/debit card details (processed securely through third-party payment processors such as PayPal, Stripe, or Etsy)
   
• Order Details — items purchased, order history, preferences
   
• Account Information — if you create an account, login credentials and profile details
   
• Marketing & Communications — your preferences for receiving communications and promotional materials
   
• Technical Data — IP address, browser type, device identifiers, cookies, and usage data collected through analytics tools (e.g., Google Analytics, Meta Pixel)
   

We use the information we collect to:

• Process purchases, fulfill orders, and manage deliveries
   
• Communicate with you regarding orders, updates, and customer support
   
• Personalize your shopping experience
   
• Send marketing emails and promotional content (only if you opt in)
   
• Improve our website, products, and services
   
• Meet legal, tax, and regulatory requirements
   

We do not sell your personal data. We may share your information with:

• Service providers and partners who help operate our business (e.g., payment processors, shipping couriers, website hosting providers, and marketing platforms)
   
• Third-party marketplaces where you complete purchases (e.g., Etsy, PayPal) — your data will also be handled according to their respective privacy policies
   
• Government, law enforcement, or regulators if required by law
   

We use cookies and similar technologies to collect technical data, remember your preferences, understand usage patterns, and improve our services. You may disable cookies in your browser settings, though some site features may not function properly as a result.

With your explicit consent, we may send promotional emails or text messages. You may unsubscribe at any time by clicking the “unsubscribe” link in an email or replying “STOP” to an SMS.

We implement reasonable physical, electronic, and administrative safeguards to protect your data. However, no method of online transmission or storage is 100% secure — so we cannot guarantee absolute security.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Depending on your location, you may have rights to:

• Access or receive a copy of the personal data we hold
   
• Request correction or deletion of your data
   
• Opt out of marketing communications
   

To exercise these rights, please contact us using the information below.

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated “Effective Date.”

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Helena’s Artisan Boutique
Email: christina@helenasartisan.com
Location: California, USA